Case Management

Case Management

The full-Service Case Management Program is a community-based, comprehensive tool that correctional agencies can use to simplify the tracking of offenders.

Our local case management staff helps agencies to better manage offender populations. The Case Management Program begins when a participant is referred to the program.

Key Features

• Pre-Enrollment
• Orientation/Intake
• On-going Compliance Verification
• Completion

Throughout the program, we assist with daily tasks that include verifying the participants’ compliance with program rules and regulations. Case managers handle all schedule changes and the collection of program fees. Everything we do follows agency guidelines and protocols.

The case management program is comprehensive, handling administrative processes for effective offender management. This affords the supervising agency more time to focus on higher value activities, such as participant selection and enforcement.

We’ve been providing full-service case management since 1993 and can assist with the following:

• Daily contact with agency staff
• Court testimony and meetings with agency staff
• Attending agency Steering Committee meetings
• Assessment of program fees and collection of monies due
• Activity documentation collection for compliance verification
• GED/educational course placement assistance for offenders
• Job placement assistance for the offenders
• All equipment related duties including installation and removal of the equipment and maintenance of the units
• Alarm processing 24 hours a day, seven days a week
• Weekend and after hour field technical response by Sentinel personnel
• Provision of bilingual personnel for daily participant communication
• Client schedule changes as approved by the agency